Flexible (refundable) terms and conditions for all 2022-2023 bookings

25-07-2022 07:35:52 AM

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Deposit payment (20%) to be paid within 7 days of the reservation invoice to confirm the booking
Balance payment (80%) to be paid 30 days before arrival date
Requests for cancellation can be made up to 31 days before the arrival date.  
 
All refunds will be processed net of any credit card charges or bank transfer fees or exchange rate costs (the refund process may take up to 4-6 weeks).
 
Kindly note that our guest services offered (such as housekeeping and concierge) may be adjusted/reduced depending on the situation - currently we have no front desk physical staff - all enquiries are remote via the phone or whats app/line,  check-in is completed at the villa with minimal contact and housekeeping is on a weekly basis or after check-out. 

 

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